Learn about the dispute resolution process in Yukon schools.
Open, regular communication is a shared responsibility of parents and teachers.
Most disagreements that arise in school communities can be resolved through respectful discussion among those involved.
Sometimes more formality is needed. Following a clear dispute resolution process helps ensure that problems are resolved quickly and in the best interests of students.
Depending on the type of problem, the process may involve school councils or the Education Appeal Tribunal.
Student privacy is legally protected. If a problem involves the behaviour of another student, staff are limited in what they can tell you.
Staff privacy is also legally protected. If a problem involves the behaviour of a teacher or other staff member, principals and other staff are limited in what they can tell you.
School councils are sometimes involved in confidential matters. School council members cannot reveal personal information about staff or students.
To resolve problems in school communities, it is important to follow a chain of communication.
The first step is to speak directly with the teacher or staff member involved.
If the problem is not resolved, you can raise your concern with authorities in this order:
1. Principal or vice-principal
2. Superintendent or school council
3. Assistant Deputy Minister of Public Schools
As outlined in Section 156 of the Education Act , you can appeal to a school council a decision that:
You can also appeal student suspensions of more than 10 days to school councils, as outlined in Section 41(4) of the Education Act .
School councils establish policies and procedures for their schools, based on the School Council Dispute Resolution Procedure Policy. To find your school’s policies, check your school’s website or contact the school.
Parents or students who do not agree with certain decisions made by schools, the Department of Education or school councils can apply to appeal them to the Education Appeal Tribunal.
If a problem is not resolved through the basic dispute resolution process and it cannot be appealed to a school council or the Education Appeal Tribunal, you can refer it to the Deputy Minister: